Advertising Client Success Manager

💻 About TAS Digital:

At TAS Digital, we’re a fast-growing European agency working with global brands across the world. As an official Meta Business Partner, TikTok Partner, Google Ads Partner, and Klaviyo Partner, we manage over $12 million USD in ad spend annually and oversee retention strategies for more than 800,000 email subscribers in the D2C space.

We’re a fully remote team of experts who are passionate about growth—both for our clients and ourselves. Our culture is built on continuous learning, collaboration, and excellence. We believe in strong client relationships, strong team relationships, and giving everyone the independence to do their best work—while working hard together toward shared goals.

If you’re driven, eager to learn, and ready to make an impact on a global scale, you’ll fit right in.

‍🚀 Mission:

To empower our clients to generate $100 million in revenue by 2025 through unmatched creativity, data-driven strategies, and transformative solutions in digital advertising, email marketing, and online business evolution.

🌱 Vision:

To be a leading force in online business transformation across the USA, EU, and Middle East, renowned for implementing innovative systems that drive sustainable growth and long-term success for our clients

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📋 Role Overview:

As an D2C Client Success Manager (Account Manager) at TAS Digital, you'll be the primary point of contact for our clients, guaranteeing their satisfaction and achieving their business goals. You will onboard new clients, provide ongoing support, analyze performance, and lead weekly meetings. You'll also work closely with our internal teams to ensure seamless campaign execution, maintain project reports, and identify opportunities to upsell and increase revenue.

🔍 Key Responsibilities:

• Conduct thorough onboarding for new e-commerce clients.
• Provide ongoing support and strategic guidance to clients.
• Analyze campaign performance and provide data-driven insights.
• Analyse the creative strategy of the campaigns and clients
• Facilitate weekly client meetings to review progress and discuss strategy.
• Coordinate with internal teams (media buying, creative, etc.) to ensure efficient campaign execution.
• Maintain accurate project reports and track key performance indicators (KPIs).
• Identify opportunities to expand client services and increase revenue through upselling and cross-selling.
• Proactively anticipate client challenges and develop solutions.
• Build strong, long-term relationships with clients.

🎯 What We're Looking For:

• 3+ years of experience in e-commerce & D2C marketing, including Meta Ads, TikTok Ads, Google Ads, and Email Marketing.
• Fluent in English & Arabic , French fluency is a plus
• Passion for e-commerce and a deep understanding of the industry.
• Previous advertising agency experience is required.
• Proven track record of successfully managing e-commerce clients and leading teams.
• Strong leadership, coaching, and communication skills.
• Excellent analytical and problem-solving abilities.
• Proactive and results-oriented approach.
• Ability to work effectively in a fast-paced, remote environment.

💰 What You'll Get:

• 100% remote, forever.
• Courses and educational incentives to grow your skills.
• Paid 15 days off every year.
• Flexible hours.
• Learning everything there is about e-commerce growth, advertising strategies, and email marketing.
• Gaining insight into how a remote digital agency works from the inside out.
• The potential to mold and grow the culture and processes within the company.
• A no-ego environment.

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